物流政策

The merchandise which have been ordered before 13:00 JST will be shipped the following day except Saturday, Sundays and holidays unless otherwise specified. Merchandise will be shipped through EMS and/or e-packet by the Japan Post Office. However, they can be shipped differently as required by the destination countries. Under the ordinary condition, international shipping will take approximately from two weeks to maximum of four weeks depending on the destinations. Shipment’s tracking service is provided by Japan Post office. We will send “tracking number” to customers.

http://www.post.japanpost.jp/int/information/index.html

A careful packing is being guaranteed, however, any unexpected damage was seen on delivery, simply do not accept the package and check the contents together with local post office staff.